Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help with returns or exchanges within 30 days of delivery.
Eligibility for Returns & Exchanges
To qualify for a return or exchange, items must be:
- Unused, unworn, and in original condition
- In their original packaging with tags attached
- Accompanied by proof of purchase
Non-Returnable Items
For health and safety reasons, the following items cannot be returned or exchanged:
- Final sale or clearance items
- Gift cards
- Custom or personalized products
How to Initiate a Return or Exchange
- Visit our Returns Center at usweathergear.com to start your request.
- Follow the instructions to generate a return label.
- Pack your items securely and attach the label.
- Drop off the package at your nearest shipping carrier location.
Refund Processing
- Refunds will be issued to the original payment method once your return is received and inspected.
- Shipping costs are non-refundable.
- Processing may take 5-10 business days after we receive your return.
Exchanges
If you need a different size or color, please initiate a return and place a new order at usweathergear.com for the fastest service.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery for assistance.
Questions?
For more details, check our FAQ page or reach out to our support team.